Amazon Italy has expanded its customer service operations from Cagliari which opened in June 2013 and is 4,448 Sq.m

  • It originally had 60 staff and now has over 200, with plans for over 500 by 2018.
  • The centre is open 24/7 365 days a year and services all Amazon retail and digital services across Italy.

This increase in the provision of customer services shows that Amazon is seeing growth in its Italian business and believes that its sales performance is on track to require this additional resource.